This statement has been prepared in accordance with the Law No. 6698 on the Protection of Personal Data (KVKK) to inform you about the collection, processing, storage, and protection of your personal data by NutriSmart Tekstil Sanayi ve Ticaret Ltd. Şti., registered in Nilüfer, Bursa, Turkey.

Purpose of Data Collection

Your personal data may be collected through the NutriSmart website, contact forms, order processes, customer service interactions, and during business relationships, for the following purposes:

• Fulfillment of product orders and delivery

• Execution of payment and invoicing processes

• Customer support and after-sales service

• Providing updates about orders, promotions, and campaigns

• Improving service quality and user experience

• Legal compliance and business continuity

Legal Grounds for Processing

NutriSmart processes personal data in compliance with Articles 5 and 6 of the KVKK under the following legal bases:

• Explicit consent of the data subject

• Performance of a contract

• Compliance with legal obligations

• Legitimate interests of the data controller, provided fundamental rights and freedoms are not violated

Types of Personal Data Collected

The following categories of personal data may be processed:

• Identity Information (name, surname, T.C. ID number if applicable)

• Contact Information (email, phone number, address)

• Payment Information (bank and transaction details)

• Order History and Product Preferences

• Website usage information (IP address, browser type, session logs)

Data Sharing

Your personal data may be shared with:

• Authorized public institutions and legal authorities when required by law

• Third-party service providers such as cargo, payment, and IT infrastructure partners, solely for service performance purposes

• Business partners and consultants, within the scope of legitimate business operations and only under data protection obligations

NutriSmart does not sell or rent your personal data to any third party.

Rights of the Data Subject

As per Article 11 of the KVKK, you have the right to:

• Learn whether your personal data is being processed

• Request information about how your data is processed

• Learn the purposes of data processing and whether data is used accordingly

• Know the third parties to whom data is transferred domestically or abroad

• Request correction of inaccurate or incomplete data

• Request deletion or destruction of your personal data under the conditions set by law

• Object to the processing of your data under certain conditions

• Request compensation if you suffer damages due to unlawful data processing

Exercising Your Rights

You may submit your requests related to your personal data by contacting NutriSmart via email at info@nutrismart.com.tr or in writing to our company address. Requests will be evaluated and responded to within 30 days in accordance with the KVKK.

Policy Updates

NutriSmart reserves the right to revise this policy to reflect legal and operational changes. The latest version will be made available on our website.